Shipping Policy

Last updated: November 9, 2026

Where we ship

We ship to addresses in the United States.

When your order ships

1. After you order, we clean up your art and email you a proof within 1 business day.
2. Your order goes into production as soon as you approve your proof.
3. Your order ships 3 to 4 business days after you approve it.

Business days are Monday through Friday, excluding holidays. If we’re waiting on your art or your proof approval, your ship date moves with it. Need your order by a certain date? Email us before you order and we’ll tell you if we can make it.

Shipping rates

• Orders up to $500: $9.95
• Orders over $500: $14.95

Your shipping cost is shown at checkout before you pay.

Tracking and delivery

We’ll email you tracking as soon as your order ships. Delivery time after that depends on the carrier and your location.

Address problems

Please double-check your shipping address at checkout. If a package comes back to us because the address was incorrect or incomplete, we’ll reship it once the new shipping cost is covered.

Lost or damaged packages

If tracking shows your package as delivered but you can’t find it, check around your door and with neighbors, then email us within 7 days and we’ll help you with the carrier. If your order arrives damaged, see our Refund Policy and we’ll make it right.

Questions? Email orders@brandedappareldirect.com or call (616) 421-9990.