Terms of Service

Last updated: November 9, 2026

1. About these terms

brandedappareldirect.com is operated by Branded Apparel Direct of Lowell, Michigan (“we,” “us”). By using this site or placing an order, you agree to these terms, our Shipping Policy, our Refund Policy and our Privacy Policy.

2. Orders and pricing

• All prices are in US dollars. Package prices include your logo printed in the number of print locations you choose.
• Every item is custom made to order. All sales are final, and we do not accept returns or exchanges.
• We may decline or cancel any order before production. If we do, we’ll refund what you paid.
• If a product is listed at the wrong price because of an error, we’ll contact you before printing so you can pay the correct price or cancel for a full refund.

3. Your artwork

• By sending us a logo, artwork or text, you confirm that you own it or have permission to print it.
• We may refuse artwork that we believe infringes someone else’s trademark or copyright, or that is hateful, obscene or illegal.
• Free art cleanup means we may adjust your file so it prints well. You’ll see the result on your proof before anything prints.
• You agree to cover any claims, costs or damages that come from artwork you provide.

4. Proofs and approval

We email a proof for every order, and nothing prints until you approve it. Approving your proof is your consent to produce your order exactly as shown, and an approved order cannot be canceled or changed. Please check spelling, colors, placement, sizes and quantities carefully before you approve.

5. Products and colors

• Colors on your screen may differ slightly from the actual garments and ink, and blank garments can vary a little from batch to batch.
• If a garment color or size becomes unavailable from our supplier, we’ll contact you to choose a substitute or refund that part of your order.

6. Shipping and refunds

Shipping is covered in our Shipping Policy. Our mistakes and refunds are covered in our Refund Policy.

7. Limitation of liability

To the fullest extent allowed by law, our total liability for any order is limited to the amount you paid for that order. We’re not liable for indirect, incidental or consequential damages, such as lost profits or missed event dates.

8. Governing law

These terms are governed by the laws of the State of Michigan, without regard to its conflict-of-law rules.

9. Changes to these terms

We may update these terms from time to time. The date at the top shows the latest version. Orders are governed by the terms in place when the order was placed.

10. Contact

Questions about these terms? Email orders@brandedappareldirect.com.